Very glad they have a 5 year warranty on their Separett and fulfilled it very quickly.
I have three Separett composting toilets in some hunting property where septic isn't practical. I bought the first one about 7 or 8 years ago and two more since then. They work beautifully. I had a defect in seat of the most recent one purchased so I called the company to report it and they replaced it without question. I am very happy with the product and the company's integrity in standing behind their product.
USPS lost my order, called the company they had no issue resending me my order and I had it within 3 days! Thank you
From the start we have loved our experiance with the Separett Villa. It was easy to order online, the U.S. team was responsive and pleasant. It arrived quickly and was easy to install.
Using it is comfortable with no odor and the fan is so quiet.
We would recommend it to anyone who is considering a compost toilet!!!
It’s a compost bucket. It works as intended. Is good quality.
I’m most impressed with the company’s customer service. There was a bit of a goof from the warehouse when my order shipped. I contacted them when I received the order and they responded the same day. The order was corrected quickly.
Easy to install and works great for keeping the buns warm on a cold day/night. We are situated close to the Boundary Waters so it gets quite cold up here in the winter. Kudos to the customer service department for keeping me informed of my orders. 👍 Thank you!
Wow. Lay your worries down. I am writing this with tears of gratitude brimming in my eyes. I was so nervous to go off grid with my lady. She’s classy and does not like to make sacrifices on her hygiene or necessities!
I’ve had issues that were entirely my doing. I’ll be the first to admit I’m not a mechanical or handy fella. I got help installing the tiny. It leaked. I thought it leaked from a front line but they assured me it was the back. I followed their instructions and it’s fixed. I no longer have any apprehension about
Using the toilet off grid. I like it much better than regular plumbing. LITERALLY. EVERY CALL. EVERY EMAIL. they reply promptly with a thoughtful and helpful response! Once I was returning a U-Haul truck and trying to make a deadline and did not reply and they REPLIED AGAIN !!! Making sure I didn’t have any issues before the weekend !!! I was floored and blown away. This company genuinely cares and wants to assist with their product. It’s a top notch company and product. I have yet to hear I don’t know or felt like they did not care about helping me. I will always support this company ! I’ve spent literally 10s of thousands of dollars on a product and not receive this type of service after the fact. I wish everyone did business like this company ! Oh what a dream that would be !!! Thank you Toby you are a true legend! I no longer have any issues and understand how to trouble shoot my toilet problems and feel a lot more confident. No smell. Even right after using the facilities. Top notch design.
I wanted a container that didn't connect to a black water tank and this was an easy solution to convert the Separett Tiny - fit perfectly.
I've used these since installing my Separett and they appear to be working. I didn't want to try anything else, other than what the manufacturer recommended, for fear that I may cause damage to the pee pipe. So far, these seem to be preventing any blockage or build-up and I will continue to use them.
We took old one of , put new on, in very easy. Thank you so much!!!
Manufacturers spec so perfect. And service was superb. Thank you
Great product and excellent customer service.
We had an issue with a missing air filter part for our Separett mini. We received a timely response and had the part in hand promptly. Excellent customer service!
These bags work perfect in my separett villa. It's only me using them, so they last several weeks.
We have had a composting toilet for over 7 years and it works well. We purchase only the Separett bags and have tried the absorb pads and love them. they break down in our composter very well. We also use the blue odorizer bar and love it as well. Thanks
Great product. Just what I was searching for. Bookmark your web pagnincase I need anything else
My caps arrived damaged beyond usability (USPS handling, not Separett’s fault). I immediately emailed Separett, received an immediate response, and new caps were shipped with no questions asked. They arrived packaged even better than the first time and are perfect.
Thank you!